Table Concierge

Table ConciergeIntroducing Table Concierge

  • Table Concierge connects members and non-members to your hotels’ restaurants
  • A completely white-labeled solution
  • Featuring both mobile app (iPhone and Android) and web-based platforms
  • Only your hotels’ outlets appear, so they wont be lost among hundreds of competing restaurants
  • Key features include:
    • Users can easily find restaurants
      • Search by location, date, time and party size
      • View dining options in real-time – via a list or map
      • Sort restaurants by price, distance, hotel name, attire or cuisine
    • Users can instantly book a table: Pick a restaurant, tap reservation time and the table is yours
  • Members are ensured of receiving their benefits
  • Outlets benefit from increased member patronage and loyalty

Table ConciergeBack-office Management Functionality

  • Table Concierge provides hotels an intuitive and easy to us online back-office tool that can facilitate:
  • Inventory Management – Time slots, covers and points including setting up  inventory templates and the ability to override time slots
  • Dashboard – A glance view of the outlet reservation activities
  • Outlet Content Management – Title, description, address, phone, location, average cost per place, cuisine, attire, category and amenities in multiple languages
  • Reservation Email Templates – Booking, cancellation, modification and no show email confirmations in multiple languages
  • Reservations Management – Search and show booking details and the ability to cancel and mark no show reservations
  • Daily and Monthly Views – Provide lists of reservations made for a given time period
  • Analytics and Detailed Reporting – Includes booking sources and device platform (iOS, Android, websites, etc.)

Table ConciergeIntegration with 3rd Party Apps and Websites

  • The Table Concierge restaurant booking platform is extremely versatile and easy to distribute:
  • A standalone mobile application, for iPhone and Android
  • A web-based booking platform for:
  • HMC’s membership websites
  • Your hotels’ 3rd party websites
  • Integrated as an element of your hotels’ mobile application as an SDK
  • For example, the image to the right illustrates Table Concierge integrated to HMC’s Hilton Premium loyalty program mobile application for iPhone and Android