Hospitality Marketing Concepts, the global leader in outsourced hotel loyalty membership programs, integrates cutting-edge mobile app technology into every program we operate.

In this video, we’re excited to share a pivotal upgrade to our mobile application, designed to transform the digital experience for your members. This update brings a redesigned visual experience, offering a modern, engaging aesthetic, while also creating a simpler, more intuitive environment that enhances usability.

We’ve reimagined the home screen, streamlining it by integrating the ‘Discount Code’ function into a multi-purpose Floating Action Button. This new design results in a cleaner, more organized interface that allows members to quickly access key features in one place.

One of the standout features of the app is the secure, patent-pending e-certificates, which provide members with instant access to exclusive benefits such as dining and rooms certificates. These certificates are fully redeemable at participating hotels and restaurants.

Our mobile app now features an engaging offers section, prominently displayed on the landing page, showcasing current hotel promotions and offers. This ensures members can easily discover enticing deals at a glance, without having to navigate through multiple pages.

To ensure that members stay informed, the app delivers personalized push notifications and in-app announcements. This ensures that members never miss out on exclusive offers or important updates. These real-time notifications help boost engagement and keep members up to date on the hotel and the loyalty program.

Members can effortlessly book rooms, select certificates, and confirm guest details with just a few taps within the app. For dining reservations, our upgraded Dining Page now includes an easy-to-access feature for reserving tables, streamlining the booking process for dining experiences.

With our hotel details feature, members can access all the information they need about participating hotels, including directions, amenities, services, and reservations, in just one tap through the ‘Explore’ button.

Finally, for any inquiries or assistance, our app offers an easy-to-use ‘Contact Us’ option, ensuring customer service is just a tap away.

We’re continuously exploring new ideas and features to keep improving the mobile app experience for your members and helping to drive further member spend from your member base.

Empower your guests with a seamless loyalty program experience that travels with them and keeps them always up to date on your hotel activities — only with Hospitality Marketing Concepts.