Loyalty in Focus

Hospitality Marketing Concepts (HMC) has a singular focus: being the world’s leading provider of premium loyalty programs to over 1,000 hotels worldwide. For more than 25 years, we have concentrated on partnering with some of the world’s best hotels and increasing their business by creating databases of loyal local and global customers.

At HMC, our world-class management team profitably manages loyalty programs through strategic geographic growth and investment in the development of Customer Relationship Management (CRM) systems and proprietary operational technologies.

Since 1988, HMC has demonstrated its vision by consistently increasing revenues and profits for our hotel partners. And, HMC manages a growing network of loyal professionals exceeding 1 million members in 50 countries.

HMC currently provides a variety of loyalty products including: paid membership loyalty programs, traditional points-based loyalty programs, recognition programs, booker’s loyalty programs, meetings & incentive platforms, hybrid loyalty programs, F&B membership loyalty models, room incentive programs, and corporate incentive programs.

Focusing on outstanding results for more than two decades has made HMC the world’s leading provider of loyalty marketing and database management solutions.